Shipping policy
We strive to ensure your orders are processed and delivered promptly. Below are the details of our shipping policy:
Shipping Methods
- All orders are shipped via Royal Mail using their Tracked 48-hour or Tracked 24-hour shipping options.
- Tracking information will be provided once your order has been dispatched.
Processing Times
- Orders are typically shipped within 3 working days after purchase.
- Fur & Field brand products are handmade to order and require additional time. These items are shipped within 7–14 working days.
Shipping Costs
- Shipping rates will be calculated and displayed at checkout based on your selected shipping method.
Delivery Times
- Once dispatched, delivery typically takes:
- 24 hours for Tracked 24-hour shipping.
- 48 hours for Tracked 48-hour shipping.
Additional Information
- Working days exclude weekends and public holidays.
- Please ensure your delivery address is accurate at checkout to avoid delays.
- We are not responsible for delays caused by Royal Mail once your order has been dispatched.
If you have any questions about shipping, feel free to contact us at furandfield@gmail.com.